Patient Assistance Centre

Our  Patient helpline provides information and support to all who need assistance. At MedConnect Plus, customer care and support is not just a requirement, it’s our commitment to you.

Resources provided through our  Patient helpline include referrals to medical professionals and clinics, medical and general information, financial counseling about the estimated cost for the surgery or treatment and other travel-related arrangements.

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How we can help you

Life Insurance and Health Insurance in Singapore

  • If you have symptoms and don’t know to which doctor to go

  • You or family member just diagnosed with a serious medical condition

  • Looking for Health retreats, Medi-Spa or Ayurvedic treatment

  • You or your loved one have an emergency situation

  • You seek for medical or travel advice

  • You seek for health screening packages

  • You want to arrange a doctor for second opinion or explore treatment options

  • You want to get confirmation of diagnosis

Specialist Services

MedConnectPlus is able to make appointments with private and public healthcare providers to better service our patients. We believe in freedom of choice!

The most popular choices for our patients are Private hospital groups, such as with Raffles Medical Hospital, Camden Medical Centre, Novena Medical Centre, Paragon Medical Centre, Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital, Gleneagles Hospital, Farrer Park Hospital,  and many other specialist centres to service our local and international patients. We also refer appropriate specialists from public hospital group such as National University Hospital (NUH), Singapore General Hospital (SGH) and KK Women’s and Children Hospital, according to the needs of our clients.

We take care of your needs from receiving client at the airport; arranging the accommodation; making transport arrangement, scheduling medical appointment, processing visa application, renting medical aids and many others. In essence, we will take care of all your needs while you concentrate on your health care related enhancement or treatment.

  • Aesthetics

  • Age Management

  • Anaesthesiology

  • Breast Specialist

  • Cardiology

  • Cardiothoracic Surgery

  • Dentistry

  • Dermatology

  • Endocrinology

  • Gastroenterology & Hepatology

  • General Surgery

  • Haematology

  • Hand surgery

  • Infectious Disease

  • Medical Oncology

  • Neurology

  • Neurosurgery

  • Obstetrics & Gynecology

  • Ophthalmology

  • Orthopaedic Surgery & Sports Medicine

  • Otolaryngology (ENT)

  • Pain Management

  • Physiotherapy

  • Paediatrics

  • Plastic, Reconstructive & Aesthetics Surgery

  • Phlebology (Vein & Vascular Clinic)

  • Radiotherapy

  • Urology

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Our Network

Our office is located in Singapore and our translators and medical concierge staff with the advantage of having more than 5 years of experience in the healthcare sector, will be happy to give valuable advice about renowned surgeons, public or private hospitals and medical centers.

For other countries, we have the standby expert team that can answer any  question or help with the medical or wellness travel assistance.